Q
Will eyelash extensions damage my natural lashes?
AGood quality eyelash extensions require time and precision. There are instances that can damage lashes for example, if the extensions are attached to more than one natural lash they will cause whichever lash that grows faster to pull out the other lash or lashes. Breakage can also occur if the weight or length of the extensions exceeds what the natural lashes can handle. If you do have breakage a great solution is a lash serum, that helps your lashes grow faster and stronger. When lashes are correctly applied they cause no damage to your natural lashes.

Q
Why do I need to get fills?
AThere are three reasons you need to fill your lashes. One is because your natural lashes grow out flipping the extensions. Two your lashes fall out naturally (taking the extension) and regrow. Three the adhesive breaks down and the lash extensions fall off. Anyone of these can be the cause of you losing your lash extensions.
Q
How can I tell if my lashes were applied correctly?
ALash extensions should not hurt after they have been applied or as they are growing out, this is a tell tale sign that there are lashes stuck together. Another key element to good extensions is that they are placed close to the base of the lash but not be touching the skin. There should be no clumps or balls of glue on the lashes, you should be able to brush through them easily from base to ends.

 
Q
What should I do if I have an allergic reaction to the adhesive?
APrimarily take a patch test to check for sensitivity to the adhesive. However if a reaction does occur we have found that taking a Pepcid AC with Benadryl helps reduce swelling, redness and block for further reactions. This however is not a solve all solution, people can still have reactions. Another option is a sensitive glue however your retention will drop dramatically and volume lashes are not possible due to a slow dry time.
Q
Are allergic reactions common?
AReactions are not too common but they do happen, and it does seem possible to gradually acquire an intolerance for the adhesive.
Q
Which style of Lash Extensions will look good with my eyes?
AThe answer depends on your eye shape and lashes. Generally speaking; Cat-eye makes your eyes look wider, or more almond shaped, Natural makes your eyes look more open/larger, and Drama will make them look more noticeable. Don’t be afraid to try something new you might just love it!

< — — — Cat Eye / Natural / Drama — — — >
Q
 What length of lashes should I get?
AAgain the length of your natural lashes will greatly effect the maximum length of extensions you want to apply to them. Too long and they will fall out faster and cause breakage. Consider that everyones eyes are set different so what looks like a 14mm extension on your friend may not look the same as a 14mm lash extension on you. A tip: if you wear glasses and don’t want your new extensions to brush them as you blink, don’t go longer than a 12mm lash.

Q
What is the difference between classic and volume lashes?
AClassic is one thicker extension to one natural lash. Volume means there are 3–5 fine lashes to one natural lash, which create what we call a fan. There are also hybrid sets that mix the two styles.

< — — — — — Classic / Volume — — — — — >

Q
How do I care for my lashes after my appointment?
AFirst off don’t get them wet for 24- 48 hours, this means sweat, tears, showering, swimming and much more. After the 24 hour period you should gently wash them 3–5 times a week. This helps avoid possible build up and blepharitis (Never heard of it? Look it up it’s a real thing). Avoid anything oil based as it will break down the adhesive. Also avoid heat, most lashes are synthetic and will lose curl or even become singed when exposed to excessive heat even for a second, like opening the oven.

Q
Can I wear makeup with my extensions?
AYes, you can wear regular eye makeup like eyeshadow and foundation. However be aware of eyeliner ( your best bet is to use black eyeshadow and apply it with a fine tipped, slanted makeup brush), but please do not put mascara on your extensions unless it’s an approved extension safe mascara. (We highly recommend the mascaras made by Bella Lash, they are designed to work with the other Bella Lash products we use, which include the lashes themselves, the adhesive, the cleanser, etc…)

<— — — Light / Medium / Thick — — — >
Q
Can I swim in my lash extensions?
AYes, however salt water and chlorine will slowly begin to break down the adhesive. The best way to avoid this is to wash your lashes directly after swimming, preferably with a lash cleanser but if not just rinse them off with clean water.

Q
I slept on my lashes now they are laying funny what can I do?
AWash them, while wet gently brush through them them use your blow dryer on the cold setting to dry them while you continue to brush them upwards and in the correct direction.

Q
How do I clean my extensions without losing them?
AWe highly recommend the Lash Cleanser by Bella Lash. It is gentle but works miracles! The best way to clean them is to use a fine tipped makeup brush and gently brush it through at the base of your lashes, rinse throughly and then dab dry with a paper towel, they have fewer fibers so they don’t catch lashes and pull them out. Watch our tutorial for more…

Best lash cleanser/ makeup remover ever!
Q
What can I do to make my lashes stay longer?
AThe best tip is to stop touching them, the oils in your fingers can break down the adhesive, not to mention that you are probably pulling some off on your own. The less you mess with them the better off you’ll be. Next, follow the proper aftercare instructions. Additionally you can purchase a sealant but use it sparingly. Consider going a length shorter to increase retention.

Q
Do I need to take a break from my lashes, if so how often?
AEvery 6 months to a year, a two week break can be beneficial but is not necessary. However if you decide to continue getting lash extensions without taking a break we do recommend using a lash serum to maintain and strengthen the natural lashes.

Q
Why am I losing my extensions so fast?
AThis is a hard question to answer because we are always looking for ways to increase retention, but everyone is different. Here are a few possibilities; You are going a lash cycle which is when a majority of your natural lashing are moving from the growth stage to a shedding stage in their natural cycle. Lash sheds are also common in the Spring and Fall. You got them wet in the first 24 hours and the adhesive did not cure completely. Humidity also has an effect on the curing process so maybe the salon wasn’t humid enough/was too humid to adhere properly. You traveled from an area where the humidity was drastically different, say California to Utah. It could be that you have a tendency for oily skin that causes the adhesive to break down (ask your lash artist to double prime with alcohol or saline solution). There are dozens of potential problems and solutions, but please don’t assume that it is your lash artists fault.

Q
Why do my lashes flip or lay sideways after a few weeks?
ANatural eyelashes grow out in a corkscrew motion. Therefore as your natural lashes grow they begin to twist and the attached lash follows suit.